Charlotte's Web Review
Medically reviewed by |Written by |Last Updated:
- Leafreport's mission is to provide accurate, objective, and valuable content for CBD, which is why we're transparent about our review process and how we rate products and brands. We may receive compensation. Here’s how we make money.
- Our review is consumer-focused only and we do not check or take a stand regarding medical effects.
- Statements regarding CBD products have not been evaluated by the Food and Drug Administration.
- Please advise your physician prior to each use of CBD.
The Bottom Line
Transparency & Accuracy
There is information about the mission and founders of Charlotte’s Web, however not much about other members of the team. They test the soil for contaminants and third-party test with reports available online. The product lab reports we were able to access have a CBD variance of 7%-29%, however some reports were missing or unclear to interpret. Unfortunately, Charlotte’s Web is not BBB accredited, and they have an F rating with 63 complaints. They also have an FDA warning letter.
Hemp Quality
Charlotte’s Web partners with Colorado and Oregon hemp farms and grows proprietary hemp strains. Their farming is organic and sustainable. Their extraction is primarily CO2, with one product using ethanol extraction. They test their products for potency and contaminants.
Customer Experience
Charlotte’s Web has multiple ways to contact their customer care team. We received a response from their chat bot which was a convenient tool to use. Overall, ther website is a bit chaotic with too many buttons, but there is ample information. Shipping is free over $74, and there is a 30-day money back guarantee.
Variety of Products
Charlotte’s Web has a very extensive range of products. They offer numerous topicals, tinctures, gummies, capsules, and pet products.
Price & Discounts
Charlotte’s Web prices are very reasonable. They have tinctures with prices between $0.02-$0.07 per mg of CBD. Compared to other brands, this is very well-priced. We often see tinctures priced between $0.08 to $0.12 per mg of CBD, therefore, Charlotte’s Web is priced below what is average. They also offer deals on bundles, overstock deals, and a 20% off subscription option. To learn more about how we compare prices for CBD, look at our pricing report.
What sets Charlotte’s Web apart from its competitors
Charlotte’s Web stands out for their background story of starting the company to help a young girl with Dravet’s syndrome. They also have a wide product range and delicious flavors.
Awards
At Leafreport, we pride ourselves on conducting thorough research and examination of multiple CBD brands to bring you the most affordable, effective, and safe options on the market. By evaluating factors such as third-party lab results, strength, hemp sourcing, and costs, we have carefully curated a selection of the best CBD products for various consumption methods and health concerns. We are thrilled to announce that Charlotte’s Web has been recognized as a top choice in the following buying guides:
Best New Year New You CBD Guide
Best Full-Spectrum CBD Tinctures
| Pros: | Cons: |
|
|
Charlotte’s Web CBD Unboxing Video
In this video, we will unbox products from Charlotte’s Web. We will be unboxing their daily wellness gummies, capsules, cream, mint chocolate chip tincture, and dog skin health and allergy support chews. We will discuss the texture, flavor, and ingredients, as well as a bit about the company practices.
Charlotte's Web Specs
| 🥽Extract Method: | CO2 |
| ✈️Shipping: | United States |
| ⮐Money Back Guarantee: |  |
| 🎖Military Veteran Discount: |  |
| 🏷Coupons: | Charlotte's Web Coupons and Sales |
| 🚩Established: | 2011 |
Methodology
Data Collection and Rating
In our review process, we receive CBD products directly from the brand to personally review ourselves, so we can give you an accurate idea of the packaging, potency, taste, smell, feel, and overall experience of each product. We also discuss the company’s shipping and returns policy.
Another important step we take is reviewing each individual product for details such as the certificate of analysis to assess the CBD level and CBD variance, THC level, and contaminants.
We take all factors into account and give each CBD brand and each CBD product a score for each parameter.
All of the information we collect is generated into a concise, easy to read review and put into our extensive database. Keep in mind, our reviews are never intended to substitute or act as medical advice.
Product DataBase
Our database collects key information for each product, including CBD product prices, potencies, third-party lab test results, flavors, additional ingredients, hemp quality, extract types, product variety, and more.
We then use all of this combined data to give each brand and product a standardized rating out of five points.
Brand Review Process
There are many factors we consider when we review the quality, integrity and products of a CBD brand. We rate each brand on several factors including:
- Transparency & accuracy. It is important that a CBD brand is forthcoming with who makes up their team, their mission, manufacturing process, and lab reports. Also, we look for the accuracy of the CBD and THC levels in the products’ lab reports.
- Hemp quality. Hemp quality can be a deciding factor between a good CBD brand and a great CBD brand. We look for organic and sustainable farming methods with attention to detail in each manufacturing step.
- The variety of products they offer. We like to see several CBD product types and flavors.
- Customer service. It is essential that each CBD company has multiple ways to connect to customer service to ask questions. We look for speedy and complete responses.
- Price and discounts. Competitive pricing is an important aspect of being a top-rated CBD brand. We also look for discount options and ways to save on your order.
Market Reports
Another way Leafreport stands out from other CBD review websites is our evidence-based market reports. For each one, we purchase different types of CBD products and send them for independent lab testing to check whether their levels of CBD and other cannabinoids match the label.
Information Updates
Writers and editors conduct our reviews and our database on an annual basis but continually make updates throughout the year. We maintain frequent contact with brands and highlight any changes in offerings.
The Review Team
Our review team is made up of a wide chain of qualified CBD review writers, some with medical degrees, some with statistics backgrounds, others with ample experience in the CBD arena. Each and every one of our CBD reviews are approved by our medical reviewer before being published on our website to ensure all information is accurate.
Conflicts of Interest
While Leafreport does have partnerships with many of the reviewed brands, we manage potential conflicts of interest by maintaining a wall between our content and business operations. This wall is designed to prevent our writers and the review process from being influenced or impacted by our business partnerships. This way, all reviews can provide an unbiased review that serves the interests of our users.
About the Company
Charlotte’s Web is a CBD company that was started by seven brothers, the Stanley brothers, in response to the health needs of Charlotte Figi, who suffered from a rare, treatment-resistant seizure disorder, Dravet syndrome. Charlotte’s mother, Paige, was extensively researching the potential of CBD, which was not well-known at the time. At the same time, the Stanley brothers were working on breeding high CBD-building hemp plants that were low in THC, the constituent that makes you feel high. Paige reached out to the brothers regarding their CBD innovations and from then forward, Charlotte’s Web was founded to honor Charlotte Figi. They strive to be leaders in the CBD industry for quality, consistency and safety, and help their customers use the healing power of nature.
Charlotte’s Web is certified B Corp status. According to the B corporation official website, this means, “as a company they uphold the highest standard of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.” In other words, they make decisions that improve the health and wellness of its stakeholders, employees, customers, charities, and the environment. They support numerous charitable and community-supporting organizations such as the Adaptive Training Foundation (TX) which helps veterans and improve their physical and mental health, as well as the Women’s Bean Project (CO), which supports women in achieving financial and career independence and freedom.
Although there is ample information on the Charlotte’s Web website, navigation and finding comprehensive information is a bit tedious. There isn’t a whole lot of information about the Stanley brothers or background information on any other members of the company’s team. However, they do offer a lot of reinforcements about their mission and commitment to quality.
There are numerous blog and FAQ questions that answer common questions about shipping, refund, and other company policies, as well as how to use CBD, its benefits, and more.
To contact the customer service team you can call their phone number during business hours, email them, use their message box, or chatbot option.. Plus they list their headquarters address which is located in Denver, CO.
As a part of our reputation check, we check BBB, FDA warnings, and more to see if there are any complaints or warnings about the brand. Currently, there has been one FDA complaint from October 31 2017 regarding the health claims that were made about CBD. Charlotte’s Web is not currently BBB accredited but has an F. There have been 63 complaints in the past 3 years.There is a message on the top of the BBB page which states “Some consumers allege their products do not arrive as promised and they have a difficult time contacting customer service to resolve their questions regarding delivery and refunds.”
Charlotte’s Web third-party tests for all products for potency and contaminants. You can find all lab reports on their lab report page or by scanning the QR code and using the batch number to locate your product. Some of the lab reports were missing, or did not report the exact amount of CBD. The lab reports that did report the exact amount of CBD had CBD variance levels of 7% and 29%. Our products with lab reports were tested for and passed for microbes, mycotoxins, solvents, pesticides, and heavy metals.
Manufacturing Process
Charlotte’s Web sources their CBD from sustainable, and organic farms in the USA located in Colorado and Oregon. Their hemp is bred to create proprietary strains that are high in CBD and other cannabinoids. They first test the soil of the farms for heavy metals and other contaminants before planting their hemp plants. They retest the soil after the plants have been growing as well. After harvesting their hemp, they only keep the flowers and stems for CBD extraction, and discard the rest of the plant. Their CBD is extracted from only the flower and stems since these are areas of the plant with the highest CBD concentration. Charlotte’s Web is not yet fully USDA-certified organic, but they are in the process of receiving their full certification. Some products do have the USDA organic seal. To extract their CBD, they employ two methods including ethanol extraction, and CO2 extraction and create full-spectrum CBD. Charlotte’s Web third party tests their products for both potency and purity and uses batch numbers and QR codes on their products which connect to these lab reports. You can also look up lab reports using a batch number on their website.
Charlotte’s CBD Tinctures Overview
Charlotte’s Web offers USDA-organic certified, full-spectrum, CBD tinctures in potency options of 60mg/ml, 50ml/ml, 17mg/ml, and 7mg/ml. The size options include 10ml, 30ml, and 100ml. They come in the flavors: Natural Olive Oil, Mint Chocolate, Lemon Twist, and Orange Blossom. They do not list the ingredients on the website. Some potency options are CO2 extracted and others are ethanol extracted. They also have a Mint Chocolate, THC-free, broad-spectrum CBD oil with 25mg of CBD/ml available in 10ml or 30ml.
Charlotte’s CBD Tinctures Products
Product | CBD Amount | Potency | Price | Price mg/CBD |
|---|---|---|---|---|
750 mg | 25 mg/ml | $59.99 | $0.08 | |
6000 mg | 60 mg/ml | $274.99 | $0.05 | |
1800 mg | 60 mg/ml | $119.99 | $0.07 | |
510 mg | 17 mg/ml | $59.99 | $0.12 | |
1700 mg | 17 mg/ml | $149.99 | $0.09 | |
210 mg | 7 mg/ml | $29.99 | $0.14 | |
700 mg | 7 mg/ml | $79.99 | $0.11 | |
1500 mg | 50 mg/ml | $49.99 | $0.03 | |
5000 mg | 50 mg/ml | $274.99 | $0.05 | |
250 mg | 25 mg/ml | $24.99 | $0.1 |
Charlotte’s Web Gummies Overview
The gummies from Charlotte’s Web contain 10mg, 15mg, or 25mg of CBD per serving. They use full-spectrum, CO2 extracted CBD. Their Daily Wellness are Raspberry Lime flavor and have 15mg or 25mg per gummy. They also offer Calm, Sleep, and Recovery, which each have 10mg of CBD per gummy. Gummies come in 30, 60, or 90 count jars. A THC-free gummy option is also available in Mango Peach, which is broad-spectrum CBD with a 15mg or 25mg per gummy potency. They do not list the full ingredient list on their website.
Charlotte’s Web Gummies Products
Product | CBD Amount | Potency | Price | Price mg/CBD |
|---|---|---|---|---|
450 mg | 7.5 mg/unit | $44.99 | $0.1 | |
450 mg | 7.5 mg/unit | $44.99 | $0.1 | |
750 mg | 12.5 mg/unit | $69.99 | $0.09 | |
750 mg | 12.5 mg/unit | $69.99 | $0.09 | |
150 mg | 5 mg/unit | $29.99 | $0.2 | |
300 mg | 5 mg/unit | $44.99 | $0.15 | |
450 mg | 5 mg/unit | $56.99 | $0.13 | |
300 mg | 5 mg/unit | $44.99 | $0.15 | |
150 mg | 5 mg/unit | $29.99 | $0.2 | |
300 mg | 5 mg/unit | $44.99 | $0.15 | |
450 mg | 5 mg/unit | $56.99 | $0.13 | |
150 mg | 5 mg/unit | $29.99 | $0.2 | |
300 mg | 5 mg/unit | $44.99 | $0.15 | |
450 mg | 5 mg/unit | $56.99 | $0.13 |
Charlotte’s Capsules Overview
Charlotte’s Web capsules come in 15mg or 25mg of CBD per capsule. They are made with CO2 extracted, full-spectrum CBD and have 30, 60, or 90 capsules per bottle.
Charlotte’s Capsules Products
Product | CBD Amount | Potency | Price | Price mg/CBD |
|---|---|---|---|---|
450 mg | 15 mg/unit | $39.99 | $0.09 | |
900 mg | 15 mg/unit | $69.99 | $0.08 | |
1350 mg | 15 mg/unit | $89.99 | $0.07 | |
750 mg | 25 mg/unit | $74.99 | $0.1 | |
1500 mg | 25 mg/unit | $119.99 | $0.08 | |
2250 mg | 25 mg/unit | $169.99 | $0.08 |
Charlotte’s Web Topicals Overview
Charlotte’s Web has a CBD balm in tub or stick form, a cooling gel, a cream, and essential oil roll-ons. They are made with full-spectrum, CO2 extracted CBD and all-natural botanical ingredients. Charlotte’s Web also offers CBD topicals from CBDMEDIC. This is another brand in the company’s family which is targeted on pain. Products include arthritis aches pain relief ointment or cream, back and neck relief ointment, active sport pain relief stick or ointment, muscle and joint pain spray or ointment, and massage therapy oil. These are made with broad-spectrum, CO2 extracted CBD as well as cooling and/or heating botanicals and other natural ingredients.
Charlotte’s Web Topicals Products
Product | CBD Amount | Potency | Price | Price mg/CBD |
|---|---|---|---|---|
200 mg | 5 mg/ml | $29.99 | $0.15 | |
600 mg | 20 mg/ml | $29.99 | $0.05 | |
200 mg | 5 mg/ml | $29.99 | $0.15 | |
600 mg | 12.5 mg/ml | $29.99 | $0.05 | |
600 mg | 15 mg/ml | $29.99 | $0.05 | |
600 mg | 15 mg/ml | $29.99 | $0.05 | |
200 mg | 5 mg/ml | $29.99 | $0.15 | |
450 mg | 10.47 mg/ml | $29.99 | $0.07 | |
150 mg | 10.71 mg/ml | $14.99 | $0.1 | |
750 mg | 10.56 mg/ml | $39.99 | $0.05 | |
525 mg | 10.5 mg/ml | $39.99 | $0.08 | |
510 mg | 10.63 mg/ml | $39.99 | $0.08 | |
200 mg | 5 mg/ml | $29.99 | $0.15 | |
100 mg | 10 mg/ml | $14.99 | $0.15 | |
200 mg | 1.94 mg/ml | $29.99 | $0.15 | |
150 mg | 3.75 mg/ml | $29.99 | $0.2 | |
100 mg | 10 mg/ml | $14.99 | $0.15 |
Pet CBD Overview
For pet products, there are several CBD chews including skin and allergy support, calming, hip and joint, and senior. These contain full-spectrum, CO2 extracted CBD along with supportive herbal and vitamin ingredients. They also offer a CBD tincture made with full-spectrum, CO2 extracted CBD. This comes in chicken or unflavored and 30ml or 100ml. The potency is 17mg of CBD per ml.
Pet CBD Overview Products
Product | CBD Amount | Potency | Price | Price mg/CBD |
|---|---|---|---|---|
1700 mg | 17 mg/ml | $149.99 | $0.09 | |
510 mg | 17 mg/ml | $59.99 | $0.12 |
Charlotte’s Web Discount, Coupons & Bundles
You can save 15% off your first order by signing up with your email to their newsletter. There are also numerous bundles with two to four products, which can save you 20%. Charlotte’s Web also has an Overstock page that offers 30% off specific products for a limited time (offers based on current stock). By subscribing to your order you can save 25% off your first order, and 20% off all subsequent orders. There are no special discounts for veterans, or first responders.
Buying Experience
The Charlotte’s Web website has a lot of information with multiple buttons that you must click to find what you are looking for. Overall, it feels a bit hectic with endless buttons. However, their products are better organized and easier to navigate. They have a product finder where you answer questions on a quiz to help you select the best products for yourself.The product pages have a decent amount of information, except they do not list ingredients. The checkout process is intuitive and easy to do. Charlotte’s Web has a 30-day money back guarantee with a full refund. Their products ship for free on orders over $74 and ship in 7 business days. Orders less than $74 ship for $8.99. You can opt for 3-day shipping for $12.99.
We received our products in a Charlotte’s Web logoed box, which did not say CBD, but did reveal the brand. All products were tightly packed with white tissue paper.
We reached out to customer service through their online messaging system to ask what type of extraction method they use. We received an instant response from a chat box which was comprehensive and swift.
Products Reviewed
Charlotte’s Web Daily Wellness Gummies Review
Charlotte’s Web Daily Wellness Gummies come in a plastic tub with a childproof lid. There are 60 gummies in total, each with 15 mg/serving of CO2 extracted, full-spectrum CBD. They are a raspberry lime flavor, gluten-free, non-GMO, kosher, and vegan. They are made with tapioca syrup, cane sugar, pectin, and natural flavors. The directions are to take two gummies once per day. The gummies are jelly cubes and a coral color. They are very soft, chewy, and have a juicy, sweet, fruity flavor.
There is a QR code on the product as well as a batch number. The QR code takes you to their general lab test page to use the batch number to look up the product. This report showed there is 2.35mg of CBD/mg and did not list CBD/gummy. The product itself does not have a weight listed, so the total amount of CBD per gummy could not be calculated. There was no detectable THC and the sample was tested and passed for microbes, heavy metals, solvents, and pesticides.
Who is this product for?
This product is ideal for people who are looking for a fruity, full-spectrum CBD gummy with a great flavor and texture.
Charlotte’s Web CBD Capsules Review
We received the CBD capsules from Charlotte’s Web. It is packaged in a cardboard box with a plastic bottle inside. There are 30 liquid capsules in total, each with 15 mg of CO2 extracted, full-spectrum CBD. The capsules are vegan and made from plant fiber, with organic extra virgin olive oil and the CBD inside. The directions are to take one capsule up to twice per day. The capsules are clear and you can see the dark yellow liquid inside. There is no smell or taste.
There is a QR code on the product as well as a batch number. The QR code takes you to their general lab test page to use the batch number to look up the product. The reports showed that there is 16mg of CBD per capsules which is 1mg more than listed for a CBD variance of 7%. This is within the acceptable 10% CBD variance. The THC level is recorded as 0.1%, which is less than the allowable 0.3% limit. This sample was tested for and passed for pesticides, solvents, microbes, and heavy metals.
Who is this product for?
This product is well-suited for people looking for a full-spectrum CBD capsule that is vegan-friendly.
Charlotte’s Web Full-Spectrum CBD Tincture Review
We received the chocolate mint full-spectrum CBD tincture. It is packaged in a cardboard box with a glass bottle inside. There is a USDA organic certification on this product. The bottle is 30 ml and there is 60 mg of full spectrum, CO2 extracted CBD per milliliter. The oil is in a base of MCT oil with mint chocolate flavor made from sunflower oil and natural flavors. The directions are to take 0.5 ml two to three times per day by holding under your tongue for 30 seconds and swallowing. The oil is a dark yellow color and smells minty with chocolate undertones. The flavor is a light, minty-chocolate taste.
There is a QR code on the product as well as a batch number. The QR code takes you to their general lab test page to use the batch number to look up the product. The reports showed that it passed for 60mg/ml of CBD, but does not give an exact measurement of CBD for this product. It also reports that THC passes for 0.3% , but again does not give an exact amount. This sample was tested for and passed for pesticides, solvents, microbes, mycotoxins, and heavy metals.
Who is this product for?
This tincture is ideal for people looking for a potent full-spectrum CBD tincture that has a unique chocolate mint flavor.
Charlotte’s Web CBD Cream Review
We received the Charlotte’s Web CBD Cream. It comes in a small plastic tube with a flip-top lid. It is 2.5 oz and there is 750 mg of full spectrum, CO2 extracted CBD. There are a number of ingredients which include aloe vera, glycerin, coconut oil, jojoba seed oil, squalene, cocoa butter, vanilla, ginger, and green tea. The instructions are to massage the skin until thoroughly absorbed. The cream is a medium consistency and a soft vanilla color. It leaves a slight tingling and invigorating sensation on your skin and has a mild, sweet vanilla smell with floral undertones.
There is a QR code on the product as well as a batch number. The QR code takes you to their general lab test page to use the batch number to look up the product. The reports showed that there is 965.6mg per bottles which is 215.6mg more for a CBD variance of 29%. This is above the acceptable 10% CBD variance. The THC is 0.02% which is within the acceptable 0.3% limit. This sample was tested for and passed for pesticides, solvents, microbes, mycotoxins, and heavy metals.
Who is this product for?
This product is ideal for people who want an all-natural CBD cream that is made with botanical ingredients and full-spectrum CBD.
Charlotte’s Web Skin Health and Allergy Support Dog Chews
The Skin Health and Allergy Support Dog Chews from Charlotte’s Web come in a plastic sleeve with resealable top. There are 30 chews per bag each with 2.5 mg of full spectrum, CO2 extracted CBD. These chews are chicken flavored and made with brewer’s yeast, vinegar, chickpea flour, coconut oil, fish oil, and other natural ingredients. The directions for feeding are based on the dog size. The chews are fairly soft and round. They have an earthy, chicken smell.
There is a QR code on the product as well as a batch number. The QR code takes you to their general lab test page to use the batch number to look up the product. The batch number for this product could not be found and there were no other reports for this product on the lab report page.
Who is this product for?
This product is ideal for people who want an all-natural CBD cream that is made with botanical ingredients and full-spectrum CBD.
Charlotte’s Web FAQ
Charlotte’s Web does offer full-spectrum CBD, which contains up to 0.3% THC. At this level, the amount of delta 9 THC is too low to be psychoactive and get you high.
